Account Manager II – Enterprise IT Solutions

About Emarson

Emarson Infotech is an established technology solutions company specialising in Enterprise Networking, Cybersecurity, AV & Collaboration, and Managed Services. We work with leading technology OEMs and enterprise customers to deliver reliable, scalable IT solutions.

About the Role

We are looking for a results-driven Account Manager II to drive new business development, manage customer accounts, and close sales opportunities across Enterprise Networking, Cybersecurity, and AV & Collaboration solutions.

This role involves end-to-end sales ownership, from identifying new prospects and understanding customer requirements to coordinating technical solutions, preparing proposals and quotations, negotiating commercials, and closing deals.

You will also coordinate with OEMs, distributors, suppliers, and internal teams to ensure competitive pricing, smooth order execution, and a positive post-sales customer experience.

Key Responsibilities

1. New Business Development

• Identify and develop new sales prospects across enterprise accounts, corporates, IT parks, and other target customer segments.
• Generate leads through outbound prospecting, networking, referrals, and existing industry relationships.
• Schedule client meetings, understand business requirements, and identify opportunities for Emarson's solutions.
• Build and maintain a healthy sales pipeline to achieve revenue targets.

2. Sales & Deal Management

• Own the complete sales cycle, from prospecting and requirement gathering to proposals, negotiations, and deal closure.
• Prepare and share commercial quotations, proposals, and solution presentations with customers.
• Coordinate with pre-sales and engineering teams to develop appropriate technical solutions.
• Follow up consistently on open opportunities, proposals, and commercial discussions.
• Maintain accurate opportunity records, sales forecasts, and customer interactions in the CRM.
• Ensure appropriate pricing, commercial accuracy, and healthy margins across deals.

3. OEM & Supplier Coordination

• Obtain product pricing, quotations, and commercial offers from OEMs, distributors, and suppliers.
• Coordinate with technology partners for deal registration, special pricing, product availability, and sales support.
• Compare commercial options and prepare accurate customer quotations.
• Follow up with partners and suppliers to support timely order processing and delivery.

4. Account Management & Customer Relationships

• Develop and maintain strong relationships with existing customers and key stakeholders.
• Identify upselling, cross-selling, renewals, and additional business opportunities within existing accounts.
• Act as a primary point of contact for customers throughout the sales and order fulfilment process.
• Coordinate with purchase, finance, pre-sales, engineering, and service teams to address customer requirements.
• Manage post-sales communication, order status updates, issue resolution, and customer satisfaction.
• Build long-term customer relationships to drive repeat business and account growth.

What We're Looking For

• 3–7 years of experience in B2B sales or account management within IT solutions, enterprise networking, cybersecurity, AV, or IT infrastructure.
• Experience managing the complete sales cycle, including prospecting, quotations, proposals, negotiations, and deal closures.
• Ability to understand customer requirements and coordinate with technical teams to develop suitable solutions.
• Experience working with OEMs, distributors, suppliers, and internal stakeholders for pricing and commercial proposals.
• Strong communication, presentation, negotiation, follow-up, and relationship management skills.
• A proactive, organised, and target-oriented approach with a strong sense of ownership.
• Ability to manage multiple opportunities and customer requirements simultaneously.

Good to Have

• Knowledge of enterprise networking, including switching, routing, Wi-Fi, and SD-WAN.
• Exposure to cybersecurity solutions such as firewalls, endpoint security, and SASE.
• Familiarity with AV and collaboration solutions, including video conferencing, meeting rooms, and video walls.
• Existing relationships with enterprise customers, IT heads, procurement teams, or technology partners.
• Experience using CRM platforms to manage sales pipelines and customer relationships.

Compensation

• CTC: ₹6 LPA – ₹10 LPA, depending on experience and suitability.
• Performance-linked incentives based on business outcomes.

Why Join Emarson?

• Work across Enterprise Networking, Cybersecurity, and AV & Collaboration.
• Own sales opportunities and customer relationships from prospecting through post-sales.
• Collaborate with leading technology OEMs and enterprise customers.
• Develop expertise in solution-based selling and enterprise account management.
• Contribute directly to business growth in an established technology solutions company.